Error Message — Rewrite

Prompt template

Rewrite this error message for a non-technical end-user. Keep it short.

Original message: {{original}}
What the system was trying to do: {{operation}}
What the user can do next: {{next_step}}

Rules:
- Lead with what the user lost or didn't get, not what the system did.
- Say what to try next in one short sentence — a verb in the imperative.
- Don't apologize, don't use 'oops/uh-oh/whoops'.
- Don't say "an unexpected error occurred".
- 25 words max total.

Return ONE rewrite, no commentary.

Curator notes

The '25 words max' is the hard guardrail. Without it the rewrite drifts to 60 words and reads like marketing copy.